hop! Survey

hop! Survey

The Hop! service launched in April 2023 as part of an 18-month trial to improve accessibility and connectivity, and provide sustainable links from the bus and railway stations to key destinations in the city centre, including shops, the market, universities and colleges, hospitals and other tourist attractions. The service operates every 10 minutes Monday to Saturday from 8am to 6pm.

Since it’s launch the popularity of the service has been growing and we are now carrying around 1,500 passengers day, with a record so far of 2,078. As this is a trial service, we are keen to hear your views on the service - whether you are a regular Hop! user, an ad-hoc user or have never used the service before.

Your feedback will be essential in helping us to plan what happens with the service beyond the 18-month trial, as well as what factors are important to you in a city centre bus service such as the Hop! Please click on the button below to complete the survey.